Our colocation services are scalable and flexible to let you expand or decrease your infrastructure, without having to make further investment in hardware or modifying the premises. Our colocation facilities can be used as Open Rack, Cage, or as a Private Suite.
Open Rack
Share a data hall.
Cage
Share a data hall with your racks in a cage.
Private Suites
Benefit from the privacy of an entire data hall.
We offer comprehensive options to create unified interconnection between multiple data centers. Gain from high-speed, reliable, and secure connections between data centers, which enables efficient data exchange, resource sharing, and workload distribution across our network of data centers, or to data centers around the globe. Interconnect two or more data centers (on-net / off-net) so that your end-users and data reliably connect to the correct cloud applications and services.
Campus DC Interconnect
We connect data centers inside a campus or to wholesale premises, where data centers from different companies are co-located on the same campus.
Metro DC Interconnect
Point-to-point metro connections between data centers that are located a few kilometers to 100 kilometers apart.
Long-haul DC Interconnect
Point to point interconnection to remotely located mega data centers that are located remotely.
Subsea DC Interconnect
Leveraging terrestrial networks that stretch across the ocean, we offer interconnection to global data centers.
We offer the most comprehensive carrier-neutral connectivity options in Indonesia. Our data centers can access offices around the globe, carrier hotels, or cloud platforms via secure, high-speed connectivity. We offer access to the IGG submarine cable system which has direct access to the USA via Manado, and bypasses known natural disaster-prone areas and the political tense areas of the South China Sea.
Internet
Layer 2
Layer 3
Subsea
Maximize convenience with remote-assistance. When you need support onsite, we offer best-effort, complimentary Level 1 remote hands services, or chargeable Level 2 services.
Level 1
Free, and up to 10 minutes, we offer best-effort support for:
Power cycling, to restart server or network equipment
Visual inspection, to check LED indicator(s) on equipment
Accept equipment, on delivery and to store it inside a common storeroom
Cable patching, to plug or unplug a cable under clear instructions from the
customer
Access console, to plug in a console port for remote access by the customer
Level 2
Everything for Level 1, for more than 10 minutes, as well as: Escort customer’s contractors Basic mounting of customer equipment Installation, replacement or removal of a hot swappable and modular component, such as a router/switch interface card, hard disk, power supply with no tools required Intra racks cabling
With NeutraDC, we enable your support team to work close to your data center infrastructure. In
addition to our data hall facilities, we offer meeting rooms and storage rooms, and dedicated office
space with work seats.
Facilities include internet access or WiFi, airconditioning, furniture, and lockable storage
cabinets.
Extend your team with skilled labor on premise to assist running your day-to-day operational matters. Ensure that projects are implemented on a timely manner to meet even the most stringent Service Level Agreement (SLA) requirements.
Service Delivery Manager
Customer Service Manager
Audit Support
Disposal Service